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TradeLens
Knowledge Hub
On-demand tutorials and guidance for TradeLens users
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MANAGE YOUR ACCOUNT
Learn how to set up your TradeLens account. How to log in, and manage users.
SHIPMENT MANAGER
Learn how to make the most of Shipment Manager, the TradeLens interface, from how to track and trace to viewing documents and more.
DOCUMENTS
TradeLens Core lets you quickly access and share digitized trade documents and associated events with your partners and provides an immutable audit trail with crystal-clear version control.
NOTIFICATIONS
Add, edit and delete TradeLens notifications, so you're alerted as soon as a transport event happens, or a document becomes available.
eBL
How to manage your eBLs, including requesting a TradeLens eBL with your carrier, and making transfers to your business partners
SUBSCRIPTIONS
Signing up for event subscriptions via the TradeLens platform, as well as webhooks and an overview of the JSON schema.
TRADELENS APIs
Build your understanding of APIs, experiment with them using Swagger and learn how to generate access and solution tokens.
EVENT MODEL
Understand the TradeLens definitions of shipments, consignments and transport equipment, as well as how our data event model provides visibility of events unfolding in real-time
CLIENT PARTNERS
TradeLens Core lets you bring your key supply-chain partners onto the TradeLens platform with you, so that together, you can move your supply chain forward with success.
CUSTOMER SUPPORT
Open a support case, understand the various service-level agreements, and explore our various support options, including the TradeLens community forum, the knowledge base, chatbot and more.
DASHBOARDS
Leverage pre-built reports and analytics to help you transform data into insights and improve your shipping operations.