Knowledge Hub
On-demand tutorials and guidance for TradeLens users
TradeLens
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MANAGE YOUR ACCOUNT Learn how to set up your TradeLens account. How to log in, and manage users. -
SHIPMENT MANAGER Learn how to make the most of Shipment Manager, the TradeLens interface, from how to track and trace to viewing documents and more. -
DOCUMENTS TradeLens Core lets you quickly access and share digitized trade documents and associated events with your partners and provides an immutable audit trail with crystal-clear version control. -
NOTIFICATIONS Add, edit and delete TradeLens notifications, so you're alerted as soon as a transport event happens, or a document becomes available. -
eBL How to manage your eBLs, including requesting a TradeLens eBL with your carrier, and making transfers to your business partners -
SUBSCRIPTIONS Signing up for event subscriptions via the TradeLens platform, as well as webhooks and an overview of the JSON schema. -
TRADELENS APIs Build your understanding of APIs, experiment with them using Swagger and learn how to generate access and solution tokens. -
EVENT MODEL Understand the TradeLens definitions of shipments, consignments and transport equipment, as well as how our data event model provides visibility of events unfolding in real-time -
CLIENT PARTNERS TradeLens Core lets you bring your key supply-chain partners onto the TradeLens platform with you, so that together, you can move your supply chain forward with success. -
CUSTOMER SUPPORT Open a support case, understand the various service-level agreements, and explore our various support options, including the TradeLens community forum, the knowledge base, chatbot and more.
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DASHBOARDS Leverage pre-built reports and analytics to help you transform data into insights and improve your shipping operations.
